Transforming complex needs into simple solutions
We help agencies solve modern information and training challenges
Center for Information Management
and Educational Services
Center for Information Management and Educational Services
Statewide. Nationwide. Award Winning.
Our talented team integrates research and expertise to create powerful solutions for each client.
What We Do
Projects
Traffic Forecasting Training
Florida Department of Transportation
- Transportation Data Analytics Office
The FDOT central office needed to create a more standardized process for traffic forecasting by implementing a common training course across all Florida districts. CIMES carried out a four-month research project using techniques that included a job task analysis, focus groups, office observations, and in-depth interviews. This process culminated in the generation of a preliminary competency model that was validated by a team of traffic analyst experts. Twelve cases at varying degrees of difficulty and in various project types were identified to be part of a scenario-based training approach. Tasks, knowledge, procedures, skills, tools, and other critical elements were identified for each case.
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School District Certification Training
Florida Department of Education
- Bureau of Educator Certification
The Bureau of Educator Certification at the Florida Department of Education is responsible for evaluating, granting, and maintaining licensure for Florida educators. The bureau offers its certification partners in Florida’s school districts a number of resources to assist with their job, including training on introductory topics related to certification and licensure. CIMES developed web-based training that strengthened the bureau’s existing training by adding scenarios and application tasks arising from the context of the users’ everyday tasks.
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Highway Performance Monitoring System
Florida Department of Transportation
- Transportation Data Analytics Office
The Florida Department of Transportation collects data for a national-level information system known as the Highway Performance Monitoring System. CIMES worked closely with the HPMS expert to identify the knowledge, processes, procedures, skills, and aptitudes technicians need to perform the data collection tasks. CIMES then developed web-based training that includes scenarios with multiple solutions and assessments that provide rich feedback to help model behavior, deepen understanding, and promote transfer of learning.
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Roadway Characteristics Inventory Training
Florida Department of Transportation
- Transportation Data Analytics Office
The Transportation Statistics Office provides training for district data collection technicians in both office- and field-based Roadway Characteristics Inventory methods.They were exploring ways to reduce training costs related to travel. CIMES conducted competency research and then developed a curriculum that is built around work scenarios and uses virtual mentors to guide trainees through various tasks. Trainees "travel" down virtual roadways while examining and collecting data. They use virtual forms and enter data into computer systems using highly interactive software simulations.
myCIES Web Portal
Florida State University
- Center for Intensive English Studies
The Center for Intensive English Studies at Florida State University needed a centralized business management system to encompass all the needs of the center, which to a large degree were different from those of the university as a whole. CIMES created a portal and content management system that encompassed student application and registration, course and session creation, faculty assignments, recording of grades and attendance, billing, and reporting.
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Trauma-Informed Approach for Patrol Officers
Florida Council Against Sexual Violence
This short, high-impact web-based training can be used in group roll-call situations at law enforcement agencies or viewed by patrol officers on their own. The module uses video interviews with a police captain, a state attorney, a trauma expert, and a patient representative to deliver its core message about the effects of trauma and encourage officers to adopt trauma-informed approaches. It also includes a practice scenario in which officers are presented with multiple-choice options for how to respond to a "victim" at various points in the law enforcement interview.
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Educator Certification Quick Start Videos
Florida Department of Education
- Bureau of Educator Certification
This four-minute video usis whiteboard animation to introduce new educator certification applicants to the online certification process and helps them through typical "sticking points" in that application process. The video is fast-paced and includes many screen shots and action animations to illustrate specific steps in the application process. It also employs animated characters and humor to keep viewers engaged throughout the short video.
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Infection Control Training
Florida Department of Health
- Bureau of Infection Control
The Bureau of Epidemiology, Florida Department of Health needed training on best practices for nursing staff members, including both registered nurses and nursing assistants, in three types of settings: acute care hospitals, ambulatory care facilities, and nursing homes. CIMES developed web-based training that included an overview of infection control with a focus on hand hygiene, isolation precautions, personal protective equipment, and immunizations. The overview was followed by audience-specific training for nurses and nursing assistants in the three care environments.
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