Transforming complex needs into simple solutions
We help agencies solve modern information and training challenges
Center for Information Management
and Educational Services
Center for Information Management and Educational Services
Statewide. Nationwide. Award Winning.
Our talented team integrates research and expertise to create powerful solutions for each client.
What We Do
Projects
Clearinghouse for Applied Research and Public Service
State University System of Florida Board of Governors
The Clearinghouse for Applied Research and Public Service provides information services and products to support the State University System of Florida Board of Governors and its mission to promote Florida universities’ talent and resources. The Clearinghouse hosts several key web-based systems, including Florida ExpertNet, the Centers & Institutes Reporting system, and the Graduate Recruitment System.
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Combating Social Isolation
Florida State University
The Anxiety and Behavioral Health Clinic located in the Psychology Department at Florida State University was funded by the military to develop web-based intervention programs in the areas of stress and social isolation.The objective of the web-based intervention was to help participants combat the feeling of social isolation by providing them with information on recognizing symptoms, dispelling common misconceptions, and suggesting coping mechanisms.A multi-dimensional approach was taking to provide a rich experience for the user that included videos of subject matter experts as well as video scenarios demonstrating content organized by seven myths of social isolation.
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Sample Collection Training for Food Inspectors
Florida Department of Agriculture and Consumer Services
- Division of Agricultural Environmental Services
The Florida Department of Agriculture and Consumer Services oversees food sampling throughout Florida for adulteration and misbranding. Existing training was delivered face-to-face, once a year. CIMES developed a web-based training solution that standardizes food sampling procedures for all employees across the state and can be accessed at any time, without the need for a formal training meeting. The training serves as an orientation for new hires and a refresher for current food inspectors.
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School District Certification Training
Florida Department of Education
- Bureau of Educator Certification
The Bureau of Educator Certification at the Florida Department of Education is responsible for evaluating, granting, and maintaining licensure for Florida educators. The bureau offers its certification partners in Florida’s school districts a number of resources to assist with their job, including training on introductory topics related to certification and licensure. CIMES developed web-based training that strengthened the bureau’s existing training by adding scenarios and application tasks arising from the context of the users’ everyday tasks.
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Radon Certification Training
Florida Department of Health
- Bureau of Environmental Health
The Bureau of Environmental Health Radon Program within the Florida Department of Health needed updated course materials for the Florida Radon Certification Program. CIMES provided 150 illustrations and diagrams, a reformatted program course manual, and 9 training modules converted into HTML5.
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Florida ExpertNet
State University System of Florida Board of Governors
The private and public sectors in Florida needed a centralized portal of research faculty in Florida’s universities to assist in identifying expertise to solve problems and create collaborative opportunities. Florida ExpertNet, a portal of applied research expertise all across Florida's research universities, was the solution. The web-based system employs a knowledge management system and content management system, along with a research taxonomy to manage content. Web crawlers and import tools collect data from the university partners across the state.
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Traffic Forecasting Training
Florida Department of Transportation
- Transportation Data Analytics Office
The FDOT central office needed to create a more standardized process for traffic forecasting by implementing a common training course across all Florida districts. CIMES carried out a four-month research project using techniques that included a job task analysis, focus groups, office observations, and in-depth interviews. This process culminated in the generation of a preliminary competency model that was validated by a team of traffic analyst experts. Twelve cases at varying degrees of difficulty and in various project types were identified to be part of a scenario-based training approach. Tasks, knowledge, procedures, skills, tools, and other critical elements were identified for each case.
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