Transforming complex needs into simple solutions
We help agencies solve modern information and training challenges
Center for Information Management
and Educational Services
Center for Information Management and Educational Services
Statewide. Nationwide. Award Winning.
Our talented team integrates research and expertise to create powerful solutions for each client.
What We Do
Projects
Educator Certification Quick Start Videos
Florida Department of Education
- Bureau of Educator Certification
This four-minute video usis whiteboard animation to introduce new educator certification applicants to the online certification process and helps them through typical "sticking points" in that application process. The video is fast-paced and includes many screen shots and action animations to illustrate specific steps in the application process. It also employs animated characters and humor to keep viewers engaged throughout the short video.
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Radon Certification Training
Florida Department of Health
- Bureau of Environmental Health
The Bureau of Environmental Health Radon Program within the Florida Department of Health needed updated course materials for the Florida Radon Certification Program. CIMES provided 150 illustrations and diagrams, a reformatted program course manual, and 9 training modules converted into HTML5.
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Highway Performance Monitoring System
Florida Department of Transportation
- Transportation Data Analytics Office
The Florida Department of Transportation collects data for a national-level information system known as the Highway Performance Monitoring System. CIMES worked closely with the HPMS expert to identify the knowledge, processes, procedures, skills, and aptitudes technicians need to perform the data collection tasks. CIMES then developed web-based training that includes scenarios with multiple solutions and assessments that provide rich feedback to help model behavior, deepen understanding, and promote transfer of learning.
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Infection Control Training
Florida Department of Health
- Bureau of Infection Control
The Bureau of Epidemiology, Florida Department of Health needed training on best practices for nursing staff members, including both registered nurses and nursing assistants, in three types of settings: acute care hospitals, ambulatory care facilities, and nursing homes. CIMES developed web-based training that included an overview of infection control with a focus on hand hygiene, isolation precautions, personal protective equipment, and immunizations. The overview was followed by audience-specific training for nurses and nursing assistants in the three care environments.
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myUHLCC Web Portal
CIMES developed a centralized business management system that addresses all of the center’s application, registration, evaluation, grading, billing, and related processes--giving users a one-stop shop for the access and tools they need as users of the system, whether they be applicants, students, faculty, or staff.
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Sample Collection Training for Food Inspectors
Florida Department of Agriculture and Consumer Services
- Division of Agricultural Environmental Services
The Florida Department of Agriculture and Consumer Services oversees food sampling throughout Florida for adulteration and misbranding. Existing training was delivered face-to-face, once a year. CIMES developed a web-based training solution that standardizes food sampling procedures for all employees across the state and can be accessed at any time, without the need for a formal training meeting. The training serves as an orientation for new hires and a refresher for current food inspectors.
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Open Doors Outreach Network Evaluation
Voices for Florida
The Voices for Florida Open Doors Outreach Network seeks to improve care, coordination, and outcomes for commercially sexually exploited and trafficked children. The network uses an innovative approach that engages teams of survivor-mentors, regional staff, and clinicians to provide 24/7 care to recovering victims. CIMES developed and performed a developmental evaluation to assess the effectiveness of the service model at the current pilot sites. The study also identified which aspects of the model need to be maintained and sustained as it is being implemented at new sites and which aspects of the model can be modified to fit the local needs of partner organizations.
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Traffic Forecasting Training
Florida Department of Transportation
- Transportation Data Analytics Office
The FDOT central office needed to create a more standardized process for traffic forecasting by implementing a common training course across all Florida districts. CIMES carried out a four-month research project using techniques that included a job task analysis, focus groups, office observations, and in-depth interviews. This process culminated in the generation of a preliminary competency model that was validated by a team of traffic analyst experts. Twelve cases at varying degrees of difficulty and in various project types were identified to be part of a scenario-based training approach. Tasks, knowledge, procedures, skills, tools, and other critical elements were identified for each case.
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