Traffic Forecasting Training

Florida Department of Transportation - Transportation Data Analytics Office

The FDOT central office needed to create a more standardized process for traffic forecasting by implementing a common training course across all Florida districts. CIMES carried out a four-month research project using techniques that included a job task analysis, focus groups, office observations, and in-depth interviews. This process culminated in the generation of a preliminary competency model that was validated by a team of traffic analyst experts. Twelve cases at varying degrees of difficulty and in various project types were identified to be part of a scenario-based training approach. Tasks, knowledge, procedures, skills, tools, and other critical elements were identified for each case. 

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myUHLCC Web Portal

CIMES developed a centralized business management system that addresses all of the center’s application, registration, evaluation, grading, billing, and related processes--giving users a one-stop shop for the access and tools they need as users of the system, whether they be applicants, students, faculty, or staff.

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Clearinghouse for Applied Research and Public Service

State University System of Florida Board of Governors

The Clearinghouse for Applied Research and Public Service provides information services and products to support the State University System of Florida Board of Governors and its mission to promote Florida universities’ talent and resources. The Clearinghouse hosts several key web-based systems, including Florida ExpertNet, the Centers & Institutes Reporting system, and the Graduate Recruitment System.

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Freight Forecasting Data Management

Florida Department of Transportation - Transportation Data Analytics Office

The Transportation Statistics Office was preparing for new responsibilities related to managing a more comprehensive and varied body of transportation data, including freight data and data associated with other transportation modes, such as maritime and air. TranStat needed a detailed picture of the types of data available—along with acquisition, storage, and maintenance strategies. CIMES researched data monitoring needs, identified data sources and providers, and conducted an audit of data and quality assurance practices. A strategy was developed for data acquisition, storage, maintenance, and quality assurance, role-based data access, delivery, and reporting specifications.

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Highway Performance Monitoring System

Florida Department of Transportation - Transportation Data Analytics Office

The Florida Department of Transportation collects data for a national-level information system known as the Highway Performance Monitoring System. CIMES worked closely with the HPMS expert to identify the knowledge, processes, procedures, skills, and aptitudes technicians need to perform the data collection tasks. CIMES then developed web-based training that includes scenarios with multiple solutions and assessments that provide rich feedback to help model behavior, deepen understanding, and promote transfer of learning.

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Florida Tobacco Control Clearinghouse

Florida Department of Health

The mission of the Division of Health Awareness and Tobacco was to reduce the use of tobacco products in Florida. The division had taken the lead in Tobacco Free Florida programs and partnerships, but needed to re-envision its systems to maximize resources, ensure accountability, and promote collaboration among its partners across Florida. CIMES created a centralized, web-based resource center, the Florida Tobacco Control Clearinghouse, and related resources to support the division’s information management and communication needs.

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Recall Audit Checks: FDA Form 3177 Training

Florida Department of Agriculture and Consumer Services - Division of Food Safety

The Florida Department of Agriculture and Consumer Services conducts recall audit checks in collaboration with the U.S. Food and Drug Administration to ensure that food and product recalls have been appropriately carried out. The results of these checks are reported on FDA Form 3177. However, because inspectors are seldom required to conduct recall audit checks or use this form, up-front training related to this task is not reinforced by experience and thus may not be retained by the inspectors. CIMES developed award winning just-in-time web-based training. The scenario-based training uses an approach that helps learners grasp concepts quickly and effectively. The module is being used nationally.

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Educator Certification Quick Start Videos

Florida Department of Education - Bureau of Educator Certification 

This four-minute video usis whiteboard animation to introduce new educator certification applicants to the online certification process and helps them through typical "sticking points" in that application process. The video is fast-paced and includes many screen shots and action animations to illustrate specific steps in the application process. It also employs animated characters and humor to keep viewers engaged throughout the short video.

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